For any business, communication is extremely important. Some might even say that it is directly proportional to progress. The more effectively you can interact with your employees, stakeholders, potential clients, and other units constituting your organization, the greater are your chances of success in the near future. Because if you cannot relay your message clearly across the corporate body, you will fail to meet your collective goals, fall behind the brutal competition and blast your chances of doubling the numbers. Now, due to the proliferation of internet technology in the field of commerce, multiple avenues of corporate communication have come up, including cloud-based chat platforms, social networking sites and messenger applications, etc.
Despite the prevalence of these digital modes of exchange, landlines continue to be held in favor of a large majority of business organizations. Why is that? Let’s find out.
Network Stability
Traditional landline phones utilize tried-and-tested copper infrastructure to transmit audio data back and forth. The wiring is strong and capable, carrying important business calls with the utmost stability and preserving the original sanctity of ‘voice’ communication. Whether you talk to a local client or an international one through a landline phone, you will feel as if they are standing in a room next to you.
Whereas, a mobile phone cannot guarantee crystal-clear calling quality or network stability of any sort. There are two reasons behind this. One, mobile phones transmit audio data ‘wirelessly’ between callers. The radiofrequency over which data packets travel is often over-crowded (used by other devices such as wireless routers or printers) and subject to electromagnetic interference from bad weather or tall buildings, etc. Two, the strength of a mobile call signal depends on the distance between the device and the cellular tower in the vicinity. If the distance is longer, the call quality automatically drops while reaching the other party.
A dedicated landline phone steers clear of such call drops, spotty reception, echo, fuzzy background noise, or other disturbing factors which mobile phone is prone to. Check this link to get a stylish landline for your office and say goodbye to voice interference.
Power Backup
Most of the communication devices these days rely on electricity to function. Consequently, the absence of power can render them inoperable, creating hurdles in the day-to-day business routine. If you choose a mobile phone as your primary means of communication in the office, you will not only have to put it on charging continuously during the business hours but also see its battery drain amid a power outage, should one happen to take place in your area. How will you keep up with the on-site progress or let alone, talk to clients, then? This is where a landline phone comes handy. It sustains itself during a power outage and connects your calls without delay.
Most of the landline providers also offer a backup power source to subscribers, meant specifically to outlast an outage session. Hence, the dependability of a landline phone makes it a natural choice for businesses in the present era.
Minimal Maintenance
A landline telephone system does not ask for much. It just sits comfortably on your desk and routes call to the right departments. Unlike a delicate mobile phone, it has a tough exterior and remarkable longevity, which works out well in terms of investment. You do not have to hire IT specialists to troubleshoot landlines, either. Their functionality is so simple that you can do it on your own. Landline phones do not face as many technical issues as mobiles, and are, therefore, low-maintenance. Besides that, if you are worried about setting up a landline system in your office, then throw your anxiety aside, because installing it is super-easy. There are no complexities. You just need to follow the manual and power up your landline system – saving time, energy, and resources in the process.
Because they are so familiar and require minimal maintenance, landline phones continue to be popular throughout office spaces.
Data Security
For any business, data security is crucial. Having your core information breached by an outsider and held for ransom can turn your best day into a nightmare. The leak could be from anywhere. But, if you have communication devices with access to the internet, you can suspect attack to have rolled from there. Traditional landline phones are free from such security errors. They are hardwired and single-purposed, i.e. to carry your calls back and forth. This makes them hard to hack and therefore, reliable, especially if you deal with sensitive information on your network.
Besides being safe, landline phones also integrate seamlessly with security systems and alert the responders automatically in case of an emergency. They are more secure, and that is why businesses keep them around even in this age of mobiles or VoIPs.
Professional Image
The current world is run by the ‘say’ of customers; what they like and what they don’t. As a business organization, you need to make sure that you are on the right side of the equation and well-liked by your subscriber base. People always judge based on appearances. If you have a smart website, a unique selling point, and a great marketing strategy in place, but you don’t have a dedicated business phone number on your official company channels, then you can just as well bid farewell to your prospects.
Research shows that a landline phone number mentioned on the ‘Contact Us’ tabs of a business has a positive effect on the customers. It lends the idea that the business is professional and credible. Conversely, putting up a mobile phone number shows that you are an amateur startup and not the ‘real deal’. For the sake of professional appeal, businesses usually stick to toll-free landline phone numbers.
So, Why Use Landline Phones in Offices?
Landline phones offer network stability unlike any other source, sustain communication during outages, require minimal effort on maintenance, keep data safe, and give professional credibility to the business organization. That is why offices prefer to hold on to landlines, instead of shifting to an all-mobile approach.