Competition is getting fiercer, and companies rely on telephone technology to reach consumers, increase sales, and deliver customer assistance. Since the technology is already there, the question is whether enterprises are implementing the right solution to meet their needs for improved sales calls. There is a solution to remove the …
Read More »What is a Predictive Dialer?
A predictive dialer is a machine or software that uses a list of telephone numbers to dial them, waiting for the recipient to answer, so it can connect them with an agent. This is different from an automatic dialer. It uses algorithms to decrease the waiting time between the dialed …
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